providers, the best way to ensure customer r

 

For local outsourcing providers, the best way to ensure customer retention and prevent clients from migrating overseas or offshore is to differentiate services. Pricing is important, but guaranteed uptime, proactive services and effective problem reso find lution are also vital. For organisations looking at outsourcing services, it pays to do your research. Offshoring and overseas outsourcing may seem like attractive options, particularly in terms of price, but the reality is often that a local provider will deliver better service for a very similar price, if not for less.

IT is the heart of modern business, so to ensure maximum productivity and profitability it is vital to ensure IT services deliver as expected. Before shipping services overseas, make sure you know the true cost, taking into account more than just the immediate p house rice. Local is lekker, and you will often get better service while supporting the economy if you contract the services of a local outsourcing provider.

About RDB Consulting

Established in 1995, RDB Consulting is an outsource and consulting company that specialises in five areas: Relational databases, Operating Systems, Database Security, Monitoring and Enterprise Resourc business to provide businesses with access to expert outsourcing and consulting services whether full time, part time, co-managed or via remote administration. This allows our clients’ to focus on their ‘core’ business and leave their ICT issues to the experts.

                             

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